Head office: 66 McChlery Avenue, Eastlea, Harare

Professional debt collection solutions

Our team has extensive experience in debt collection and has successfully recovered outstanding and previously written-off debts for clients who had struggled to recover them.

Handwritten “Pay debt” note beside a red pen and glasses
Paper marked “Past due” with a red pen and banknotes

Recoveries we specialise in

We specialise in:

  • Business-to-business (B2B) recoveries
  • Business-to-consumer (B2C) recoveries
  • Public-sector and government-related recoveries

Key features of our debt collection solutions

  • Case-by-case management

    Each case is assigned to a dedicated consultant who reviews the transaction history and available debtor information. A recovery strategy is then tailored to the circumstances of the case.

  • High-volume campaigns

    For B2C collections, we use structured telephone and electronic communication campaigns to contact large numbers of debtors efficiently.

  • Business-to-business (B2B) expertise

    We handle business debt recovery cases, including matters involving significant outstanding balances. Our professional approach aims to secure payment while preserving business relationships wherever possible.

  • Debtor support services

    Our communication channels support engagement between debtors and our team, helping them make enquiries, discuss payment arrangements, make payments and raise disputes for attention.

  • No collection – No fee

    Our commission-based pricing model for qualifying pre-legal collection services means clients pay an agreed fee based on successful recoveries. Applicable terms and conditions will be explained during engagement.

  • Data-informed collection strategies

    We use available case information, debtor profiles and analytical insights to help prioritise accounts and guide collection activity.

Recover outstanding debts with Wellcash

Tell us about the accounts you need recovered. Your enquiry goes straight to the branch that serves your country.